Terms & Conditions
About this Website:
Welcome to our website www.boulevardone.com which is operated and administrated by Boulevard One a company incorporated in Dubai UAE On this Site we provide you an interactive environment for users who are interested in our services and buying different fashion related and other products online. In using this website, we acknowledge that you have read, understood and agree to the terms and conditions described below.
By accessing the Site, you confirm your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.
Use of this Site:
If you are not over the age of 18, you must obtain the consent of your parent or guardian before using this Site.
You must not use any other person’s name assessing or using this website, or in any way interfere with any other users of this website, use this Site in a way which is in breach of any law, rule, regulation or may infringe rights of any third party or knowingly transmit any virus or take any action which may interfere the operations of this Site.
Terms of Using this Site:
We are committed to protect personal information about individuals. These terms and conditions describe the disclosure, security, access of information and other relevant details concerning your privacy provided to us by you. These terms may change by us to amend, alter or introduce new rules, regulations or policies from time to time.
Registration or subscription
To use the Site we may require registration process by creating your account with us. Our team may assist you for creating an account after receiving necessary information.
Please Note: You must not register under a false name and impersonate any other Seller’s log in credentials or password. Such fraudulent act is a violation of applicable federal, local and international laws and regulations.
Every user of this Site is solely responsible for keeping passwords and other information confidential for security purposes. You must notify promptly of any unauthorized use of your password or account. This Site shall not be responsible or liable, directly or indirectly, in any way for loss or damage of any kind whatsoever as a result of, or in connection with, your failure to comply with this clause.
Collection of Personal Information
You shall provide personal information to register your account with us. This information may include your name, age, gender and contact details.
Security for your information
We take reasonable steps to ensure security of all information we collect from risks such as unauthorized access, destruction, use, modification or disclosure of data to third party.
We, in the event of promotional activities, marketing, advertising the Products or in case of any amendments in the Terms and Conditions may contact you via emails and newsletters. If you do not wish to receive such promotional emails you can opt out by using your communication preference settings for your account or you can simply call at our customer Care or email us to unsubscribe.
Content includes all information and material provided to you in the form of images, graphics, photographs, sound, music, video, text and audio that you have access on this Site. Boulevardone.com tries to ensure that all the information and material provided on this Site is accurate and complete although an error may occur for which this Site is not responsible.
By posting on any of our social media channels you agree to be solely responsible for the content of all information you contribute. You also grant to BOULEVARDONE.COM the right to use any content you provide for its own purposes including republication in any form or media. Comments may be altered or moderated but BOULEVARDONE.COM does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please email [email protected]
BOULEVARDONE.COM reserves the exclusive discretionary right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public; therefore any information you consider confidential should not be posted to this site.
All intellectual property rights, registered or unregistered, all content on the Site including but not limited to text, graphic, logos, button icons, images, audio and video clips, sound, digital downloads, data compilations and software shall remain our sole property. The compilation of all content on this site is our exclusive property with copyright authorship and protected by UAE Copyright Laws, International Copyright Laws and conventions.
Our trademark may not be used in connection with any product that is not related to or in connection with our Site, in any manner that is likely to cause confusion among customers, or in any manner that discredits our Site. All other trade marks not owned by our Site and our company that appear on this Site are the property of their respective owners, who may or may not be affiliated with or connected to our company. All rights reserved.
Links to Third Party Sites:
This Site may contain links to other websites. We make no representations or warranties as to the content, privacy practices and other practices of any websites operated by a third party and we do not assume responsibility for the content or practices of such websites. You should check the terms and conditions and privacy policies for all third party websites you visit to understand their procedures.
We have the discretionary right without giving any prior notice to terminate the terms and conditions or revoke any or all your rights granted by this Site. After termination you shall immediately cease all access to and use of the Site in whole. Any termination of these terms and conditions shall not affect the respective rights and obligations including without limitation, payment obligation of the parties if any sale order confirmed before the date of termination. The Site shall not be liable to you or to any other person as a result of such termination or suspension.
Terms of Sale:
When a User makes a purchase from a Retailer, this site is responsible to place the User's order with the Retailer and process the payment. This Site is not involved in the sale or purchase of the products listed on this Site. This Site acts as an intermediary between the Retailers and the Users as per terms and conditions listed herein and not a party to the sales agreement entered into between the User and the Retailer. The quality of product sold by retailer to User as displayed on this Siteand any warranties therein is the ultimate responsibility of the Retailer. This Site is not responsible for any shortcomings and deficiency in this regard.
When you purchase a Product by using this Site, our responsibility is to confirm your order, process your payment and deliver the Product. Once you place your order, you will receive a confirmation email from us of your order. Total price of your order inclusive of purchase price, delivery price or any other price with costs will be charged by us on your credit and debit card. In case of cash on delivery you shall accept the Product and pay on delivery along with delivery charges and any other applicable charges.
Online Shopping Orders and Purchases:
All orders and purchases made through this Site are subject to the following terms and conditions that may change from time to time without prior notice:
i. This Site is owned and operated by Boulevard One. All orders and purchases made through this Site shall be subject to Online Shopping terms and conditions and policies.
ii. You may be asked to provide additional verifications or information, including but not limited to contact number and address in full before we accept the order.
iii. The Site may correct errors, inaccuracies, anychange or update information at any time without noticein respect of availability of Products.
iv. The Site shall use commercially reasonable efforts to deliver items as quickly as possible and within indicated time frame. If Products are not available or there is a delay in delivery the Site will notify its customers within two (2) working days.
Once Payment has been received and processed, Products will be shipped. All orders will have a delivery tracking number to ensure safe delivery and are subject to the delivery as committed.
If for any reason, your order or part of your order cannot be dispatched to you, the price of your Product will be refunded to you. Please see our Return Policy for details.
Boulevard One ships within UAE and GCC and accepts order from Global clients as well. All payments made through payment gateway on this Site via debit or credit card and cash on delivery, paypal subject to the following terms and conditions that may change from time to time without prior written notice:
i. Our Site accepts cash on deliverywithin UAE. Credit Card and Debit card payments are accepted from UAE, GCC and global clients. On this Site you are given an opportunity to select your preferred currency. You may choose between United Arab Emirates dirham and United States dollar. The currency will be based on your device settings and I.P. address.
The prices charged to over seas-based credit cards and debit cards are according to prevailing bank exchange rates on the day of shipment.
ii. Payment confirmation shall be required after you submitted the order the Site shall be entitled to debit money from your account within three workingdays after receiving and confirming the order.
iii. You will not be charged for any orders that cannot be fulfilled and where required Boulevard One will refund to your account any sum deducted by Boulevard One.
iv. For security Boulevard One does not hold debit card or credit card details
v.We may also do security checks on Your credit and debit cardbefore accepting payment to Boulevard One.By making an offer to purchase merchandise, you authorise BOULEVARDONE.COM to perform credit checks and to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your payment card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your payment card, to obtain an initial payment card I.D.BOULEVARDONE.COM may use the information you provide to conduct suitable anti-fraud reviews, the agency involved may keep a record of that information.
vi. Please note this Site is hosted on PCI compliant hosting provider for security of credit card transactions . This Site use SSL encryption to protect online transactions.
vii. Customer Care staff will email the purchase order and tax invoice once the order is confirmed and payment is processed.
viii. This Siteoffer Cash On Delivery payment option for UAE only
For details please see our Payment Method Policy.
Accurate Price Information:
We are determined to provide most accurate price information on the Site to our users. All Products along with the prices, offers, promotions and discounts are displayed with up to date information in AED only.All prices displayed on this Site are Product prices inclusive of tax, charge or fee if any, delivery and in UAE.The delivery and customs charges payment varies on the payment option you have selectedand as per area of delivery.
Please note that depending on your country, customs fees, duties and taxes may vary. All these potential surcharges are the responsibility of the customer. Should any such surcharges be applied, then the shipping provider will contact you for clearing them before releasing your order. Failure to pay these fees will cause the parcel to be returned to us at the customer’s cost.
Product prices are set at the beginning of each season, using existing currency exchange rates. The rates are subject to variation and may go up or down; therefore prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are markdown at any time during the selling period.
Prices may change at any time due to markdowns or price changes advised from suppliers and vendors. These price changes can reflect at any time throughout the day and may result in the price of a Product increasing or decreasing. These markdowns can be permanent or temporary, and any changes in prices are at the discretion of BOULEVARDONE and are in line with pricing guidelines from suppliers and vendors.
For details please see our payment methods, shipping and delivery policy.
If price of a Product is not displayed correctly on the Site, in case of error, we reserves the right to refuse or cancel the confirmed order and notify you of such cancellation promptly within two (2) working days.
Credit and Debit Card Use:
Please note that the amount charged on your credit and debit card will be the value of the Product in AED which shall be converted into AED at prevailing bank rate at the time of purchasing the Product. For details please see our Payment Methods.
Once you order and make payment for a product on this Site, it will be our customer care who will be responsible for dispatching your products. The Products that are dispatched by the customer care are passed on to our carriers for delivery.The delivery period for your order is based on the products you purchase, your shipping address and the delivery options you choose.
The address for delivery provided by you should be correct and proper in all respects. We will deliver to your residential address only. We will not deliver to addresses such as hotel addresses, parking lots or other public places. If your Products cannot be delivered to you due to a mistake by you, any additional cost towards re-delivery shall be payable by you.We ensure you to deliver your products on time. However, we do not assume liability for any direct or consequential damage suffered by non-delivery or delayed delivery. For details please see our Delivery and Shipping Policy.
All Products sold on the Site are subjected to a return policy that is applicable within five (05) working days of the date of delivery. However, we donot offer Return on some products listed in our Return Policy. Return Products shall be in original packing and in original condition when purchased and received as ordered by the Purchaser and should be returned with all the tags and labels attached and inclusive of all original parts, accessories. Customer will pay for courier charges to return the product to company. Goods which are returned can be exchanged with other items available in the inventory. For details please read and accept our Return Policy.
Refund is available only in case the payment is made through Credit or Debit card and the Retailer or Supplier is unable to supply the product or in case of damaged product. In case of a damaged product, a complaint has to be registered within 5 days and return the product as per parameters as in Return Policy. Before refund, our Customer Care will assess the condition of returned Products to offer exchange or refund. This may result in exchange or refund being refused in case of damaged Products. Refund Policy is not available on items purchased through Cash on Delivery.
In case of refund the amount will be converted to prevailing bank rate at the date of refund. In case of any difference in the amount paid by you and the refund amount payable by us it is due to fluctuation of bank prevailing conversion rate for which we are not responsible. The Refund will be made in 3 weeks. For details please see our Return Policy.
Please Note: If you cannot present your Boulevard One online invoice of purchase Boulevard One we reserves the right not to offer a refund or exchange.
We strive to provide our Site to you free of error, faults and fully functional and we guarantee you that our Site will provide you accurate, reliable and up to date information about the Products. In case if you find any error or fault in its functionality you can email us to our customer care
We take reasonable steps and preventive measures to secure our site and provide you uninterrupted availability of this Site. We assure you that this Site is safe and secure although it may harm any technology. We do not warrant that this Site is free of virus therefore to protect your technology from any harm it is your responsibility to install virus protection software. It is your responsibility to have suitable browser or third party software to view and transact on this Site. We do not accept any responsibility for any loss of functionality that is dependent on the technology you use.You are responsible to keep your account information confidential. We shall not be responsible for any fraud or any unauthorized use of your account.
You agree to indemnify us, our company, agents, employees, staff, authorized representatives and gateway provider against all claims, suits, demands, damages, liabilities, costs or expenses arising in any way out of or in any way connected to your use of this Site.
Applicable Law and Jurisdiction:
These terms and conditions shall be interpreted and governed by the laws of Dubai, United Arab Emirates, without regard to principles of conflict of laws, subject to Dispute clause will govern these conditions of use and any dispute of any sort that might arise between you and this Site. Each party agrees to submit the jurisdiction of Courts of Dubai and to waive any objection based upon venue.
Any dispute, claim, controversy arising out of the Products you purchased through the Site shall be referred to and settled by the arbitrator in Dubai, United Arab Emirates and governed by Dubai Laws pursuant to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), as amended, replaced or re-enacted from time to time. The arbitrator decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Any failure by us to enforce any terms set out in these terms and conditions or other policies with you is not a waiver of our rights to enforce those terms.
BOULEVARDONE.COM collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by BOULEVARDONE.COM. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order.
Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
BOULEVARDONE.COM may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences and approval . We do not sell or provide your details to third party marketing companies.
Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
While make every effort to display as accurately as possible the colours of the products that are displayed on this Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary in resolutionand quality
If you still have any queries please do not hesitate to contact our Customer Care Services via emailon [email protected]